Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
1. Introduction
Welcome to Thaswika German Silver Shop. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website and services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information: When you make a purchase or create an account, we may collect:
- Full name and contact details
- Email address and phone number
- Shipping and billing addresses
- Payment information (processed securely through our payment partners)
- Order history and preferences
2.2 Automatically Collected Information: We may automatically collect certain information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website and search terms
2.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
3. How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping updates
- Improve our website and product offerings
- Send promotional emails (with your consent)
- Prevent fraud and ensure website security
- Comply with legal obligations
4. Information Sharing and Disclosure
4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in:
- Payment processing
- Order fulfillment and shipping
- Website analytics and marketing
- Customer support services
4.2 Legal Requirements: We may disclose your information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or security issues
- Ensure the safety of our users
4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Access controls and authentication
- Data encryption at rest
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we maintain high standards of data protection.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request your data in a readable format
To exercise any of these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and performance
- Provide personalized content
- Improve our services
You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website functionalities.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove such information.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We regularly review our data retention practices and delete unnecessary information.
11. International Data Transfers
Your information may be processed and stored in facilities located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
13. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Thaswika German Silver Shop
Email: privacy@thaswikagermansilver.com
Phone: +91-99456 36699
Address:123 Silver Street, Traditional Market Bangalore, Karnataka 560001 India
Effective Date: This Privacy Policy is effective from January 1, 2024.
Last Updated: January 1, 2024
Need Help?
If you have any questions about our privacy practices or want to exercise your data rights, we're here to help.