2.1 Product Description: We take great care to ensure that our German silver products are accurately described and photographed. However, slight variations may occur due to the handmade nature of our products.

2.2 Quality Assurance: All our German silver items undergo strict quality checks. We guarantee the authenticity and quality of our products.

2.3 Custom Orders: Custom orders require special attention. Once a custom order is confirmed, cancellations may not be possible due to the specialized nature of the work.

3.1 Pricing: All prices are listed in Indian Rupees (₹) and are subject to change without prior notice. The price displayed at the time of order confirmation will be honored.

3.2 Payment Methods: We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery (where available).

3.3 Taxes: All applicable taxes are included in the product price unless specified otherwise.

4.1 Order Confirmation: Your order is confirmed only after we receive full payment and send you an order confirmation email.

4.2 Delivery Time: Standard delivery time is 7-10 business days. Custom orders may take longer depending on complexity.

4.3 Shipping Charges: Shipping charges are calculated based on the delivery location and product weight.

4.4 Delivery Issues: In case of delivery issues, please contact us within 24 hours of receiving the product.

5.1 Return Policy: We accept returns within 7 days of delivery if the product is damaged, defective, or different from what was ordered.

5.2 Return Conditions: The product must be in its original condition with all tags and packaging intact.

5.3 Refund Process: Refunds will be processed within 7-10 business days after receiving and inspecting the returned product.

5.4 Non-returnable Items: Custom-made products, personalized items, and products with broken seals are not eligible for return.

6.1 Product Warranty: We provide a 1-year warranty against manufacturing defects on all our German silver products.

6.2 Warranty Coverage: The warranty covers defects in material and workmanship but does not cover damage due to improper use or normal wear and tear.

6.3 Maintenance Tips: To maintain the shine of your German silver products, clean regularly with a soft cloth and store in a dry place away from moisture.

7.1 Copyright: All content on this website, including images, designs, and text, is the property of Thaswika German Silver Shop and protected by copyright laws.

7.2 Trademarks: The Thaswika German Silver Shop name and logo are registered trademarks and may not be used without permission.

8.1 Data Collection: We collect personal information only to process your orders and improve our services. We do not sell or share your data with third parties.

8.2 Data Security: We implement appropriate security measures to protect your personal information.

Thaswika German Silver Shop

Email: info@thaswikagermansilver.com

Phone: +91-99456 36699

Address:123 Silver Street, Traditional Market Bangalore, Karnataka 560001 India